Services
We build the software. Then we teach it the job.
Three practices that work as one team: custom software, AI agents and model fine-tuning. Most projects use all three.
01 · Custom software
Built around how your team really works.
Off-the-shelf tools make you change your process to fit them. We build the tool that fits the process, then put AI where it removes the most work.
Web applications
Customer portals, booking systems, marketplaces and dashboards. Fast, accessible and secure by default.
Internal tools
Back-office apps that replace spreadsheets and copy-paste: quoting, scheduling, approvals, inventory.
AI features in existing products
Search, summaries, drafting and classification added to the software you already run.
Modernization
Legacy systems wrapped in clean APIs, migrated in stages, with no big-bang cut-over.
02 · AI agents
Agents that take actions, not just answer questions.
An agent is a model with tools, permissions and a job description. We design all three, then trace and test every run.
Phone agents
Answer, book, confirm and follow up by voice, inbound and outbound, with a human handoff when it matters.
Email agents
Sort the inbox, answer routine mail with real data, draft the rest and file everything where it belongs.
Chat & web agents
Assistants on your site or in your app that can look things up, fill forms and take payments.
Back-office agents
Read documents, reconcile records, update the CRM and write the weekly report while you sleep.
What every agent ships with
- A written job description, tool list and permission set you sign off
- A test set of real cases, run on every change
- Full traces: reasoning, tool calls, cost and duration per run
- Human-in-the-loop approval for anything risky or irreversible
- Model choice per task: frontier, open-weight or your fine-tuned model
03 · Integrations & data
AI is only as good as what it can reach.
We connect agents to the systems that hold the truth, and clean the data on the way in.
System integrations
CRMs, ERPs, practice-management, MLS feeds, ATS platforms, ecommerce back-ends, calendars and telephony.
Knowledge bases
Your documents, policies and product data, indexed so agents answer from your sources and cite them.
Security & access
Single sign-on, role-based permissions, audit logs and data kept in the region you choose.
Reporting
Dashboards that tie agent activity to the numbers you care about: bookings, revenue, hours saved.
Engagement models
Three ways to work with us.
Every engagement starts with a short, fixed-price discovery. After that, pick the shape that fits.
Project build
A defined product with a fixed price per stage. Best when the problem is clear and the deadline is real.
- Price agreed per stage
- Weekly demos
- Full hand-off and docs
Product partnership
A small senior team working as your product and AI department, month to month.
- Shared roadmap
- Design, build and ML in one team
- Cancel with 30 days’ notice
Agent operations
We run, monitor and improve the agents we built, or ones you already have.
- Trace reviews and fixes
- Evaluation on every change
- Model and cost tuning
FAQ
Questions we hear first
How much does a project cost?
Discovery is a fixed fee agreed up front. Builds are priced per stage once we know the scope; we share a range after the first call so there are no surprises.
Which AI models do you use?
Whichever fits the task: frontier models from the major providers, open-weight models we host, or a model we fine-tune for you. We test the options against your data before choosing.
Can you work with our existing developers?
Yes. We often build the AI layer and integrations while your team owns the core product, and we document everything for the hand-over.
Who owns the code?
You do, along with the data, prompts, test sets and any fine-tuned model weights.
Start a project
Have a process that should run itself?
Tell us what slows your team down. We will come back within two business days with a first take on what to build, what it costs and how we would measure it.
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